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Rockhampton Air Return Policy

 

Returns Policy

 

You must advise us within 7 days of receiving your delivery.
Product must be in original packaging and unopen.
A 20% restocking fee (of purchase price) will apply
Initial delivery cost and collection fee will apply (fee will vary depending on your location) 

 

Refunds will be issued once the item have arrived back into our warehouse and the item have been inspected per our conditions of return.

 

 

Our friendly Customer Support Team is available to provide phone and email assistance 24 hours a day, 7 days a week, 365 days a year!

Nothing in this returns policy limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law ("ACL") (or any liability under them) which by law may not be limited or excluded. If you are a "consumer" under the ACL, the following notice applies to you:

"Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law ("Consumer Guarantees"). You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure."

 

Contact Number - 0466 090 477

Contact Email - Brock@rockhamptonair.com.au