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Warranty

Manufacturer's warranty

All our products come with a full manufacturer's warranty. Note that you will need the tax invoice from your purchase to make a claim. If you lose your original tax invoice please let us know and we will re-issue it. If your appliance requires servicing, you can contact Rockhampton Air to organise any warranty issues on your behalf.

 

Installations

Rockhampton Air Installations

Rockhampton Air are licensed and insured to complete installations on all air conditioning systems. Contact Rockhampton Air now to organise a free quotation.

 

Payment

You can pay using...

You can pay with Visa, MasterCard or by arrangement, you can also use bank transfer (EFT).

 

Delivery

Delivery Costs

Free delivery is given to all residents of the Rockhampton region within Queensland. All areas outside of this region will need individual quotations for their orders. Contact us here to get a quote.

 

Rockhampton Air Exchange & Returns

Full Terms & Conditions here

You remain entitled to a replacement or refund for faulty or damaged goods, as per Australian Consumer Law. We recommend you thoroughly inspect your goods immediately upon delivery - if you notice any damage, please contact us on 0466 090 477.

Returns Policy

You must advise us within 7 days of receiving your delivery.
Product must be in original packaging and unopened.
A 20% restocking fee (of purchase price) will apply
Initial delivery cost and collection fee will apply (fee will vary depending on your location) 

Refunds will be issued once the item have arrived back into our warehouse and the item have been inspected per our conditions of return.